Permit Technician or Permit Technician Senior

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    CROOK COUNTY EMPLOYMENT APPLICATION

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Job Title:             Permit Technician or Permit Technician Senior                                                                            

Department:        Community Development

Reports To:          Community Development Director  

Salary Grade:       $16.68 - $21.36

Closing Date:        Open until filled.

Permit Technician

I.      Job Purpose:

The Permit Technician position is an entry-level position which provides building, planning and environmental information to the public at the counter and on the telephone in a professional and courteous manner. The Permit Technician performs a variety of clerical duties requiring basic knowledge of laws relating to one or all of the following: Building Permits, On-Site permits, Planning/Zoning permits or land use processes. This position works under the immediate supervision of the Community Development Director.

Number of Employees Reporting to this Position:    0

II.        Duties, Tasks and Responsibilities:

  • Answers simple planning , building and/or environmental questions over the phone or at the counter
  • Advises permit applicants of requirements and procedural steps to develop property in Crook County
  • Checks applications and plans for completeness
  • Assists professionals and general public with property information
  • Answers phones and directs calls to appropriate person.
  • Maintains and  retrieves files, permits, and inspection documents
  • Enters data into Accela, the County’s e-permitting system.  Uses Accela to retrieve information.
  • Assists in other areas as needed

III.      Skills, Knowledge and Abilities:

  • Working knowledge of standard office practices and procedures.
  • Working knowledge of property development and construction practices.
  • Ability to operate a computer, accurately enter data and use related software applications including Microsoft Office.  Ability to accurately word process, maintain records and prepare reports.
  • Ability to learn County’s e-permitting system (Accela).
  • Ability to provide excellent customer service
  • Ability to manage multiple tasks simultaneously
  • Ability to communicate effectively in oral and written form
  • Ability to establish and maintain professional working relationships with co-workers and supervisors.
  • This position requires standing, walking, bending, kneeling, and stooping. The employee may occasionally lift or move objects weighing over 25 pounds.

IV.      Qualifications:

  • Graduation from high school or GED equivalent; AND
  • One (1) year of general office and customer service experience; AND
  • Prior to or on date of hire:
    • Able to complete a thorough employment and/or criminal history check.
    • Able to successfully pass a pre-employment drug test (not required for all positions).
    • Final candidates will be required to provide official proof of college degree and certified transcripts (not required for all positions).

V.        Position Details:

  • The duties outlined in this job description are not all inclusive and additional duties and tasks will be assigned as required. 
  • Work location is (name of location or office).  
  • Fair Labor Standards Classification: Non-Exempt 
  • Crook County is an equal opportunity employer
  • This position is ‘at-will’, and either Crook County or the employee may terminate the relationship at any time with or without cause.

Permit Technician Senior

I.      Job Purpose:

The Permit Technician Senior independently applies specialized knowledge of Oregon Building Codes to provide assistance to the public regarding building and development permit processes administered by the Crook County Community Development Department. Under limited guidance from the Department’s Director, this position issues permits; calculates and receipts fees and charges, coordinates permit applications and issuance, arranges for inspections, and performs general office duties.

Number of Employees Reporting to This Position:           0

II.        Duties, Tasks and Responsibilities:

  • Primary point of contact for Residential Building projects for the County, including in the City of Prineville.
  • Provides assistance to public with property information.  Outlines steps required for property development.
  • Works independently to determine the permitting needs of customers.  Ensures that they have the appropriate applications and understand the information that is required for application submittal.
  • Accepts applications for building permits.  Reviews applications, site plans and building plans for completeness.  Issues permits or submits materials for structural plan review.
  • Calculates and assesses permit fees and other development charges. Verifies calculated permit fees and invoices and receipts payments.
  • Acts as a liaison between customers and the County throughout the permitting and inspection processes.
  • Receives building plan files, checks to determine if appropriate land use approvals are in place, completes paperwork in Accela, invoices projects, and contacts contractors, when necessary.  Ensures all project records are finalized, including documenting the required contact information on construction drawings.  Submits drawings for scanning.
  • Creates, maintains and retrieves files, permits, and inspection documents using Accela (the e-permitting system).  Uses Accela to generate financial and other reports.
  • Assists in arranging inspections with the appropriate certified inspector. Verifies that all daily inspections have been completed and resulted in the computer.
  • Works with Compliance Officer to create action plans to assist non-compliant projects in becoming compliant.
  • Prepares Certificate of Occupancy for projects when the new structure or dwelling has received final inspection.
  • Maintain a working knowledge of technical and specialized rules, policies, procedures and activities related to building, planning/zoning, or environmental regulations governed by the department.
  • Prepares and maintains financial records for the Residential Building Program.  Generates financial reports using Accela (e-permitting) software.
  • Provides assistance to Commercial, Planning and On-Site/Environmental Divisions as needed.

III.      Knowledge, Skills and Abilities:

  • Ability to operate a computer, accurately enter data and use related software applications including Microsoft Office and Accela (e-permitting system).
  • Knowledge of building codes and methods and practices of construction.
  • Ability to accurately calculate permit fees and  perform basic mathematical calculations
  • Ability to communicate effectively in oral and written form using proper English including grammar, punctuation, and spelling.
  • Ability to learn, interpret, and apply codes, regulations and laws governing building in Crook County.
  • Ability to maintain professional working relationships with co-workers, supervisors, other agencies, contractors, owners, and the general public.
  • Ability to manage multiple tasks simultaneously
  • Ability to provide excellent customer service
  • Knowledge of basic development principles and processes and land use regulations
  • Knowledge of standard office practices and procedures
  • This position requires standing, walking, bending, kneeling, and stooping. The employee may occasionally lift or move objects weighing over 25 pounds.

IV.      Qualifications: 

  • Graduation from high school or GED equivalent; AND
  • Minimum of two (2) years of technical experience in processing building permits or related technical experience, AND
  • Minimum of two (2) years of general office and customer service experience; OR any satisfactory equivalent combination of education, training and/or experience relevant to the position
  • Permit Technician Certification or ability to obtain preferred.
  • Prior to or on date of hire:
    • Able to complete a thorough employment and/or criminal history check.
    • Able to successfully pass a pre-employment drug test (not required for all positions)
    • Final candidates will be required to provide official proof of college degree and certified transcripts (not required for all positions).

V.        Position Details:

  • The duties outlined in this job description are not all inclusive and additional duties and tasks will be assigned as required. 
  • Work location is 300 NE Third St. 
  • Fair Labor Standards Classification: Non-Exempt
  • Crook County is an equal opportunity employer
  • This position is ‘at-will’, and either Crook County or the employee may terminate the relationship at any time with or without cause.
Location: Prineville, OR
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